Terms and Conditions | Croyance London

Terms and Conditions

Terms and Conditions

croyancelondon.com website is owned and operated by SourceCode Labs Ltd (SCL), registered office:
3rd Floor, 86 – 90 Paul Street, London EC2A 4NE, company registration number: 10750652.

You can contact us by email on legal@croyancelondon.com

Terms and Conditions apply between you, the user of this website and SCL.

Please read carefully, to know your legal rights.

If you would like to ask us anything about terms of use or have any comments or complaints on or about our website, please contact us on legal@croyancelondon.com.


Ownership of Rights

All content on this website, all rights, including copyright in this website are owned by SCL.
In these terms of use, content means any text, graphics, images, audio, video, software, data, page layout and any other form of information capable of being stored in a computer or any other media storage devices.

You have no rights to modify, distribute or re-post anything on this website for any purpose. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non–commercial use is prohibited without the permission of SCL.

To request permission, to use contents for corporate use,

please contact us at legal@croyancelondon.com.


Prohibited use

You may not use our website for any of the below-listed purposes:

  • – In any way which causes, or may cause, damages to our website or interferes with any other person’s use or enjoyment of this website.
  • – In any way which is harmful, unlawful, abusive, threatening, illegal or in breach of any applicable law and regulation.
  • – Storing electrical copies of contents protected by copyright without a written permission of the owner.


Accuracy of Content

SCL, has taken every care in the preparation and drafting of the contents of this website, in particular, to ensure that all services and packages have been fairly and precisely described. To the extent permitted by relevant the UK Law, we disclaim all warranties, express or implied, direct or indirect, as to the accuracy of the information contained in any of the materials on the website.

SCL, shall not be found liable to any person for any loss or damage which may occur from the use of the information contained in any of the materials on this website.



Whilst SCL uses reasonable endeavors to ensure that the website is free of errors, viruses or any defects which may arise we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer or any other devices.

Therefore, it is your responsibility to ensure that the right products are available for you to use this website in order for you to detect or filter out anything that may damage your computer or equipment.

SCL, shall not be liable to any person for any loss or damages which may arise to your computer or any other equipment in the result of using this website.


Other websites

We may connect other links on this website we think you may want to visit. Please note, unless expressly stated, we do not assess these websites and do not have any control over their contents.

SCL, cannot accept any responsibility for the content of such websites and disclaim liability for any, and all form of loss or damages may occur out of the use of them.


Privacy Policy and Cookie Policy

Please note, the use of our website is governed and controlled by our Privacy Policy and Cookie Policy, which are incorporated into these terms and conditions.

Please click on the links in website footer to learn more about, Privacy Policy and Cookie Policy.


Legal Notices

There may be legal notices on other areas of this website which ally with your use of this website, all of which will, together with these terms and conditions control your use of this website.
We reserve the right to change, add or amend these terms and conditions from time to time.


Jurisdiction and Language

The website and terms and conditions relating to products or services described in this website shall be governed by and construed in accordance with the Laws of England and Wales.


Returns & Refunds

We accept returns within 14 days following the receipt of your delivery. Returned items must be unworn and sent back inside their original packaging, tags included. Any stained or faulty goods we receive will be returned to the customer.

To return an item, please email us on support@croyancelondon.com and make sure to include the reason to return with your order ID, Name and Address.

We are not responsible for any items that are returned to us by mistake.

When choosing a shipper, we recommend purchasing tracking and insurance, as we cannot be responsible for lost return shipments. Customers must keep track of their own parcel to ensure it reaches us. CROYANCE will not refund any items which have been signed for by a customer at the delivery address stated on the original order, or for items returned to us which get lost in the post without a tracking number.

Goods are returned to CROYANCE at your own expense.

Once we receive your package, please allow up to 14 days for processing. You will receive an email notification when your refund or exchange has been processed. Shipping fees are non-refundable. International customers are advised that CROYANCE will not refund any charges/tax you may incur when returning items.

Full refund of the cost of the items is entirely conditional based on goods being returned in the original packaging and in a re-sellable condition. Refunds will be authorized only after a thorough inspection of the items by our Returns department.

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